Aussie Lapidary Forum

General Category => General Discussion => Topic started by: swirly on June 18, 2019, 06:28:20 PM

Title: lamberts
Post by: swirly on June 18, 2019, 06:28:20 PM
does any one know what is happening with lamberts.i sent some stones for cutting last november.still no service.im starting to think they are scammers plenty of excuses but no stones returned.
Title: Re: lamberts
Post by: Gemster on June 18, 2019, 07:54:27 PM
There was something on here a few months ago about Lamberts...

 They have lost a few of their 'Cutters' and are having issues replacing them... If you search Lamberts you should find it....

  Gemster....
Title: Re: lamberts
Post by: tinker on June 18, 2019, 08:01:32 PM
I have the same problem Swirly, I sent an enquiry to them about a month ago and they informed me that they are still operating, but are six months behind in their cutting as they have lost a lot of cutters to other industry and and finding it hard to replace them, they assured me that they still had my samples and  will get to them asap
Title: Re: lamberts
Post by: swirly on June 20, 2019, 10:29:49 AM
ok thanks every one ill just keep on waiting
Title: Re: lamberts
Post by: MrSydney on June 20, 2019, 11:59:46 AM
There is an email address on the correspondence you should have received when your stones arrived.  They were being responsive to that.  So email them and note they were sent last November and they should respond.

Let us know how you go!
Title: Re: lamberts
Post by: Tailor marc on June 21, 2019, 02:22:48 PM
Just got mine after waiting 8 months. They tried to say i never paid for my last lot and tried to bill be for the lot. After emailing conformation recepts of payment they said sorry and gave me correct bill. Never got around top paying it yet but stones arrived yesterday WTF? 
Title: Re: lamberts
Post by: swirly on June 21, 2019, 04:31:54 PM
yes something is wrong ive used them before without trouble.but not again.
Title: Re: lamberts
Post by: Lyn on June 22, 2019, 10:35:38 AM
I too, am waiting for sapphires which I mailed in January. I received an email in regard to losing master cutters and that my stones would take longer and in the meantime were safe.
I have emailed twice since for updates, but have had no replys.
Fingers crossed!
Title: Re: lamberts
Post by: Bucket on June 22, 2019, 04:51:23 PM
They have always been slow, how long have your stones been away?
Title: Re: lamberts
Post by: swirly on June 22, 2019, 04:55:05 PM
since november last year.over eight months.
Title: Re: lamberts
Post by: Bucket on June 22, 2019, 08:07:02 PM
I can assure you that they aren't scammers, they've been in the business for quite a while but as I mentioned are notoriously slow. Tailor Marc above just mentioned that he has waited for 8 months. I must admit though, that it's disappointing they haven't replied to your emails. All I can suggest is wait.
Title: Re: lamberts
Post by: Lyn on June 23, 2019, 09:17:28 PM
I have just recieved an email to say my stones are ready to send.
Coincidence? 

Now I only have to wait for delivery.
Good luck to others who are waiting
Title: Re: lamberts
Post by: Tailor marc on June 24, 2019, 05:10:39 PM
Mine came up so nice...
(https://live.staticflickr.com/65535/48100504861_8050eb7e3b_c.jpg) (https://flic.kr/p/2ghtEik)All cut and came out beautiful (https://flic.kr/p/2ghtEik) by Marc Russo (https://www.flickr.com/photos/29857839@N03/), on Flickr

(https://live.staticflickr.com/65535/48100504856_07870abd39_c.jpg) (https://flic.kr/p/2ghtEif)All cut and came out beautiful (https://flic.kr/p/2ghtEif) by Marc Russo (https://www.flickr.com/photos/29857839@N03/), on Flickr
Title: Re: lamberts
Post by: swirly on June 24, 2019, 06:23:45 PM
very nice stones you done well.
Title: Re: lamberts
Post by: JohnA on June 24, 2019, 07:42:38 PM
Has anybody ever tried that bunch ( I guess there are more than one but one seems to stand out on  Google)) in Sri Lanka that advertizes online? I've always wondered why Lamberts seem to get all the business???
Title: Re: lamberts
Post by: sapphireminer on June 24, 2019, 09:24:53 PM
Had 160 stones cut with them about 4 years back took about 3 months for stones to be returned which was fine. The quality of the cutting was good but my big problem was the designs they used was to produce the biggest stone as they get paid by the carat at the expense of colour and in sapphires colour counts end result half the stones look like crap and yes these were good stones in the rough not crap so I wouldn't use them again for good stones.Dave
Title: Re: lamberts
Post by: MakkyBrown on June 24, 2019, 09:53:49 PM
Had 160 stones cut with them about 4 years back took about 3 months for stones to be returned which was fine. The quality of the cutting was good but my big problem was the designs they used was to produce the biggest stone as they get paid by the carat at the expense of colour and in sapphires colour counts end result half the stones look like crap and yes these were good stones in the rough not crap so I wouldn't use them again for good stones.Dave
I suppose that's the trade off, cheap but very likely lots of windowing and poor performance especially at low RI.
CheersMB
Title: Re: lamberts
Post by: Bucket on June 25, 2019, 10:59:39 AM
Actually, Makky, the parcel of small sapphires I sent to them (some time ago now) was returned with good meet points and no windowing. They were a lot cheaper then as well. Maybe I just caught a good cutter as then they had quite a few. Sapphireminer, did you ask them to cut as big a they could or did you request particular cuts as you can do both. I did request to cut as big as they could without calibration and was very happy with the results.
Title: Re: lamberts
Post by: sapphireminer on June 25, 2019, 10:27:28 PM
I did ask verbaly for good colour not weight but that was at gemfest  everyone was busy and I didnt get it put in writing so I guess some is on me but if you could see the end result you would know what I mean. Eg a 1 carat blue yellow shaped like a pear that has a small yellow band across the center and near black top and bottom some have more silk in them than than the silk road and yet I never sent any that had silk . But on the bright Eric who runs Lamberts in Bangkok is a very nice person and took
me for a tour of there jewellery making area in Bangkok when I showed at his office. Dave
Title: Re: lamberts
Post by: Lyn on August 02, 2019, 04:58:23 PM
Hi all
An update on my June 22nd post.
I sent my sapphires to Lamberts in January.
I received an email on June 22nd to say my stones were ready. I paid my invoice - have receipt. It is now August 2nd I still haven't received my cut sapphires. I have emailed twice, with no response. What are customers experience with slow postage from Lambert Industries?
Title: Re: lamberts
Post by: swirly on August 03, 2019, 06:27:10 PM
ive been waiting nine months this time around still no stones. could have had a baby by now!
Title: Re: lamberts
Post by: tinker on August 07, 2019, 01:45:56 PM
Yes Lamberts are usually  pretty quick, but I sent stones away November 2018 and have still not received them.
Title: Re: lamberts
Post by: Tailor marc on August 08, 2019, 02:18:36 PM
i got it the other way around. They sent an invoice for alot more that the cost and said it was because i didn't pay previous time. I sent all copies of receipts etc and they apologized and sent my stones i was waiting over 8 months no charge what the?
Title: Re: lamberts
Post by: Sparklebug on November 10, 2019, 12:31:59 PM
Tailor marc
Did you ask for your stones to be cut as in pic??? I think they look great  ;)
Title: Re: lamberts
Post by: tinker on November 11, 2019, 04:03:03 PM
Up until recently I have had no problems with Lamberts, but I sent some Aquarmarine away to be cut back in August 2018 and still haven't recieved them back, I have contacted Lamberts several times and they have informed me on the last occasion that the stones had been cut and they were ready to be posted, but had misplaced my address, that was a month ago.   I also sent a pile of sapphires away in March and received them back in early May taking them only six weeks to cut and return.  Has anybody had any problems with them like I am having with my Aquamarine crystals, they were decent size stones and good quality.

Title: Re: lamberts
Post by: Tailor marc on November 12, 2019, 05:47:04 PM
Tailor marc
Did you ask for your stones to be cut as in pic??? I think they look great  ;)

Cheers mate, yep seen that style cut on one of thier pendants they sell and asked for same cut