Author Topic: LAMBERTS UPDATE  (Read 899 times)


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« on: March 21, 2019, 02:56:04 PM »
Just had an email from Lamberts today about delays in getting stones cut. Hopefully this will let others know why it takes so long to get them back.

 Hello Lambert Customers and Friends:

I write to update you on the delays Lambert is experiencing with the cutting of many of your stones.  We have now been in business for 52 years and Honesty is always the best policy.
Unfortunately, Lambert lost (he passed) one of our best cutters in the last few months, it was a tough time for us and we expected our other cutters to "Pick up the slack".  Unfortunately competition has become quite fierce for cutters these days and soon thereafter, we lost several younger faceters to increased competition.  This together has created the "perfect storm" at Lambert cutting and our delays are sadly running 4-6 months right now.  This is unacceptable for us and we know it is of concern to our customers.   
Please understand that in the last 12 years since I took over Lambert, Thailand has grown a middle class and Southeast Asia is building and growing everywhere. The internet has shown everyone what is out there in the world.  The Apprentice model of younger adults learning from their parents a trade, is no longer viable.  The youth today would like an I-Phone, a job at a shopping mall, or any work to leave their small villages and get into a larger city.  They no longer want to sit at a cutting wheel day in and day out.  This means that we are hiring from a much smaller pool of labour then ever before and it is not easy.   
That all said, Lambert has begun hiring new staff.  We are VERY careful with this as not only must they have experience, they must have verifiable references and longevity in past positions.   Please be assured, your stones are safe, they are all weighed, numbered, photographed and counted.  They are in our cue which should begin to wane in the coming month as all goes to plan.   
If you cannot wait anymore for your stones and it is urgent, You are welcome to contact us and we will return your stones to you, or put you on a priority line as many customers are ok with getting their stones later.  I just felt it important to provide a reliable update as to why things are taking so long.  Lambert is alive and well, just working with Thailand's growing pains.   
Lambert continues to be open for all business.  Elsbeth and Team are designing some of the most Beautiful Jewelry ever and we have some incredible colored stones just in from Africa.  Thanking all our customers for your patience with us and we are hopeful our cutting will be back on track very soon. We will keep you appraised. 
If you have any questions, please don't hesitate to contact us.   
Kind Regards, 
Eric Forbes
Managing Director
Lambert Industries Ltd.


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« Reply #1 on: March 21, 2019, 04:08:22 PM »
Thanks for the update. I know the waiting is frustrating but the results are worth the wait.


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« Reply #2 on: March 21, 2019, 07:14:12 PM »
I think it's sounds like time they should put their prices up and pay their cutters a decent amount.

Orange Pirate

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« Reply #3 on: March 21, 2019, 07:44:01 PM »
That's how I read it also MB.

Tailor marc

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« Reply #4 on: March 22, 2019, 01:43:19 PM »
Been waiting for 4 stones to be cut since November 5 months and was wondering what is goingon. Never got the email though


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« Reply #5 on: March 22, 2019, 04:29:08 PM »
Thats why I posted it Marc to let others know  ;)

Yeah MB I wouldnt mind paying a lil more for quality workmanship that Lamberts offer.


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« Reply #6 on: March 23, 2019, 08:16:50 AM »
I agree Makky!  There reputation is established enough.   They won't retain the younger talent unless they can reward them as their skill develops. 


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